Advice and support on offer to those affected by floods in Shropshire

Shropshire and Telford & Wrekin’s residents and businesses affected by the recent flooding are being given the opportunity to discuss their questions and concerns with local flood recovery experts through a new virtual platform.

In response to the devastating flooding which affected the County in the weeks after Storm Dennis, Shropshire Council have been working with the National Flood Forum to set up a ‘Virtual Information Trailer’ which will offer help, support and advice to those who have been affected by the floods in line with current Covid-19 guidelines. The project is being funded by the Environment Agency and has been extended to cover Telford & Wrekin Council which also experienced devastating flooding particularly in Ironbridge.

Staffed by flood recovery experts, the virtual trailer is a meeting point for anyone who wants to discuss any issues they are facing in the aftermath of being flooded.  From insurance queries to re-instating homes after the flood or quite simply the chance to just talk about what’s happened, as the NFF is available for practical and emotional support.

In addition to the National Flood Forum and Councils Flood Risk Management Teams, representatives from the Environment Agency and Severn Trent will be present to offer advice and answer any questions people may have.

Appointments for the virtual trailer must be booked in advance by calling the National Flood Forum on 01299 403 101.

The NFF has a wealth of experience in flood recovery and flood issues. It is unique in being the only organisation that addresses the subject of flooding alone and has supported many communities across the country to recover from the material and emotional trauma of flooding.

For further help and advice on flooding issues contact the National Flood Forum Helpline on 01299 403055.  You can also visit

For all media enquiries please contact Amanda Davies, Operations Coordinator 07734 899708 or

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